We met in very unconventional circumstances. While people nowadays meet on Social Media, we met on phone. Yes. She called the office line from the US and she wanted a pair of shoes shipped to her. Not a problem, we were in the business of selling shoes online. But this one order had too many complications. Complications that, instead of turning her from me and the company, only got us closer. And closer.
First, the payment could not go through, so, she thought it was a problem with our systems.… Continue Reading